Clean it up.
Move forward.
If malicious code has been identified, we help remove it and review common weaknesses associated with the infection. The scope starts with your site’s condition.
What’s covered.
Final scope and price confirmed before work begins. Any applicable tax will be shown in the quote.
- Review the infection and agree a cleanup plan
- Remove identified malicious code within the agreed scope
- Review suspicious administrator accounts and common persistence points
- Re-scan and check agreed key website functions
- Provide cleanup findings and recommendations to reduce risk
Starting price for a minor infection on one standard WordPress installation, up to 2 GB. Widespread database infections, multisite, server-level compromise, custom-code repairs, and repeated infections outside the warranty period need a separate quote. Scanning is included in cleanup.
One-month re-clean warranty
Malware cleanup includes a one-month warranty from the date cleanup is completed. If the same website is reinfected within that month, we will re-clean it at no extra service charge. Contact sales@kumify.sg within the warranty period to arrange the re-clean.
Considered work.
Clear handover.
We’ll discuss the access, backups, and checks needed for your website. Please never send passwords in the contact form or by ordinary email.
If we can’t fix it,
it’s free!
If we cannot resolve the issue within the agreed service scope, you pay no service fee for that job.